Question 1

What's covered under a Valkey remote DBA engagement?

Accepted Answer

Continuous 24/7 monitoring of every Valkey node (latency, memory, replication lag, error rates), proactive capacity planning (90-day forecasts updated monthly), version patching coordinated with your change-window, replication health management, eviction-policy review when traffic patterns shift, and on-call response for any production alert. Strategic decisions (topology changes, major version upgrades, migration planning) escalate to a senior consultant - those aren't day-to-day DBA work.

Question 2

How does remote DBA differ from your support service?

Accepted Answer

Remote DBA is continuous: we hold a written runbook for your Valkey fleet, monitor it constantly, do proactive maintenance, and act on the alerts before you see them. Support (/databases/valkey/support) is reactive incident response - you have an in-house team that owns ops, but you call us when something is on fire. Remote DBA is a monthly retainer; support is per-incident or hourly.

Question 3

Will I lose control of my Valkey infrastructure?

Accepted Answer

No. Remote DBA runs on your AWS / GCP / on-prem environment, with your IAM, your VPC, your monitoring tools. We're given read-mostly access plus write access scoped to operational tasks; you keep all admin and break-glass credentials. Every change we make is logged in your change-management system and ticketed against your tracker, not ours.

Question 4

What does it cost vs hiring an in-house Valkey DBA?

Accepted Answer

An in-house senior Valkey/Redis DBA in the US/EU is $150-220k fully loaded, with single-engineer coverage that fails the 24/7 + vacation/sick-day reality test. Remote DBA at JusDB is typically 40-60% of that cost with shift-based 24/7 coverage from a team of 3+ certified engineers. The break-even moves further toward outsourcing when you also factor recruiter fees, ramp-up time, and the ongoing training cost of staying current with Valkey/Redis evolution.

Question 5

What's your 24/7 response SLA?

Accepted Answer

Acknowledgment within 15 minutes for P1 (production down) and P2 (production degraded) regardless of time-of-day. Resolution targets: P1 within 1 hour, P2 within 4 hours, P3 within 1 business day. We track these in a shared SLA dashboard you can audit at any time. Misses trigger an automatic credit per the contract.

Question 6

Can you cover both Valkey and Redis in the same engagement?

Accepted Answer

Yes - the operational primitives are nearly identical, and we routinely run hybrid fleets where some clusters are still on Redis 7.2 and others have already migrated to Valkey 8. We track both engines' release cycles and CVE feeds. If you're planning a Redis→Valkey migration, the same team handles the operational handoff, with the planning work routed through /databases/valkey/migration.

Valkey Remote DBA Services

What's in a Valkey remote DBA retainer

Three engagement tiers

Remote DBA FAQ

Hand off your Valkey ops

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