Give monitoring, maintenance, performance, and recovery planning a clear owner. JusDB works alongside your engineers with responsibilities and coverage defined for your environment.
Define who maintains the databases while your engineers build and operate the application.
An existing DBA needs capacity
Add scoped engineering work, specialist reviews, and coverage around your own team.
A growing product needs a routine
Make performance, recovery readiness, and capacity part of ongoing operations.
Example Responsibility Map
See who owns the work.
This illustrative split shows how a managed relationship can work. Your proposal confirms the included tasks, approval boundaries, covered hours, and reporting cadence.
Monitoring & incidents
JusDB work
Review agreed alerts, investigate during covered hours, and follow the escalation runbook.
Your team
Provide application context, business priorities, escalation contacts, and approval for actions outside the runbook.
Example record: Incident timeline, actions taken, and follow-up owners
Maintenance & performance
JusDB work
Review queries, patches, and capacity; propose changes with validation and rollback steps.
Your team
Approve the change window and application impact; complete application-side testing.
Example record: Prioritized work queue and approved change records
Backups & recovery
JusDB work
Review backup health and carry out agreed restore or failover exercises in a suitable environment.
Your team
Set recovery priorities, approve test scope, and validate the recovered application's behavior.
Example record: Restore-test evidence, recovery gaps, and an updated runbook
Service review & handover
JusDB work
Summarize operational work, open risks, and capacity trends; maintain the agreed documentation.
Your team
Prioritize the next work, review service needs, and identify changes in ownership or access.
Example record: Service summary, decisions, and named next actions
Monitoring is separate from human response. Acknowledgement targets apply within the agreed coverage; mitigation and resolution depend on the incident. Planned engineering work also has an agreed allowance.
Onboarding & Access
Prepare before coverage begins.
The onboarding sequence and schedule depend on your environment and approval process. The service agreement confirms when ongoing responsibilities begin.
Compare an engineering retainer with per-instance or cluster management. Confirm the work allowance, human coverage, and additional services alongside the indicative price.