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Enterprise SRE Transformation

Enterprise SRE Consulting: Build the SRE Practice Your Engineering Organisation Needs

JusDB builds SRE practices for engineering organisations — from scratch or by improving existing teams. We define SLOs, design team structure, establish on-call culture, implement reliability tooling (Terraform, Kubernetes, PagerDuty), and guide the engineering culture change that makes SRE actually work.

Focused specifically on database reliability (DB SLOs, chaos experiments, DB runbooks)? See our Database SRE service →

What Enterprise SRE Consulting Delivers

SRE is not a tool — it is an engineering discipline, a culture, and an organisational design. JusDB consultants have built SRE practices inside fast-growing startups and enterprise engineering organisations.

SLO Framework Design

Define SLIs (what to measure), SLOs (what good looks like), and error budgets (how much failure is acceptable). Build the alerting logic that fires only when SLO consumption is on track to breach.

SRE Team Structure

Design the SRE team model for your org — embedded SREs, centralised platform team, or SRE-as-enablement. Define the SRE charter, escalation paths, and the relationship between SRE and product engineering.

On-Call Culture & Rotation

Design sustainable on-call rotations (no constant 24/7 for one person), escalation policies, blameless postmortem process, and toil measurement so on-call doesn't burn out your best engineers.

Multi-Cloud Reliability Tooling

Implement observability stack: Prometheus, Grafana, Jaeger/Tempo for distributed tracing. Alertmanager with PagerDuty/OpsGenie integration. Terraform for infrastructure as code. ArgoCD or Flux for GitOps.

Infrastructure Automation

Eliminate toil with Terraform, Ansible, and Kubernetes operators. Automate runbooks using Rundeck or custom operators. Reduce the time SREs spend on repetitive manual tasks by 60–80%.

Chaos Engineering Program

Design and run a systematic chaos engineering programme — from simple process kills to network partition experiments and dependency failure injection. GameDays to build muscle memory for incident response.

SRE Maturity Model

Most engineering organisations sit at Level 0 or 1. JusDB assesses your current level and builds a concrete roadmap to Level 3.

Level 0

Reactive Operations

No SLOs. All alerts are high-priority. On-call is 24/7 firefighting. No runbooks. Engineers fear releases. Incident postmortems are blame sessions.

Level 1

Basic Reliability

SLOs defined but not enforced. Some runbooks exist. On-call rotation established. Incident response process documented but inconsistently followed.

Level 2

Proactive SRE

Error budgets actively managed. Toil systematically reduced via automation. Blameless postmortems. Feature velocity gated by error budget consumption.

Level 3

SRE-Native Culture

SRE principles embedded in product development. Reliability is a product feature. Chaos engineering is routine. On-call is boring because systems self-heal.

SRE Tooling Stack We Implement

Observability

  • Prometheus + Alertmanager
  • Grafana (dashboards + alerting)
  • Jaeger / Tempo (distributed tracing)
  • Loki (log aggregation)
  • OpenTelemetry SDK instrumentation

Infrastructure as Code

  • Terraform / OpenTofu
  • Ansible for configuration management
  • Packer for immutable AMIs
  • AWS CDK / Pulumi (where preferred)

Incident Management

  • PagerDuty / OpsGenie on-call routing
  • Slack incident channels + bots
  • Postmortem templates (blameless format)
  • Incident timeline tooling (Incident.io, Rootly)

Container & Kubernetes

  • Kubernetes cluster setup and hardening
  • Helm chart management
  • ArgoCD / Flux GitOps
  • KEDA (event-driven autoscaling)
  • Vertical / Horizontal Pod Autoscaler

FAQ

Build an SRE practice that actually works

JusDB assesses your SRE maturity, designs the right team structure, implements the tooling, and guides the culture change — so reliability becomes a first-class engineering concern.