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SRE-Driven Database Operations

Managed Database Services

Enterprise reliability with SRE engineering rigor.

Complete database lifecycle management powered by SRE practices. SLO-guaranteed reliability, full-stack observability, automated operations through GitOps, and proactive incident management. Focus on your applications while we engineer database reliability.

Managed database services dashboard showing SLO tracking, monitoring, and high availability
99.99% SLA
Fully Managed
99.99%
Uptime SLA
24/7
Expert Support
< 15 min
Failover RTO
100+
Databases Managed

Reliability Guarantees

SLO Commitments

We define and track Service Level Objectives with transparent dashboards and error budget management.

Availability
99.99%

Service uptime measured over rolling 30-day windows

Latency
P99 < 100ms

99th percentile query response time

Recovery
< 15 min

RTO for automatic failover scenarios

Durability
99.999999%

Data durability with point-in-time recovery

Comprehensive Management

Core Managed Services

End-to-end database operations with SRE practices for enterprise-grade reliability.

High Availability Engineering
Enterprise-grade HA with automatic failover, intelligent health checks, and zero-downtime deployments. We implement Patroni, Galera, Group Replication, and cloud-native HA solutions tailored to your requirements.
Observability Platform
Full-stack observability with metrics (Prometheus, Datadog), logs (ELK, Loki), and traces. Custom dashboards, intelligent alerting based on SLO thresholds, and real-time health monitoring.
Automated Backup & Recovery
Multi-tier backup strategies with point-in-time recovery, automated validation, cross-region replication, and disaster recovery testing. RTO/RPO guarantees backed by automation.
Security & Compliance
Complete security implementation: encryption at rest and in transit, access control, vulnerability scanning, audit logging, and compliance framework support (SOC 2, HIPAA, PCI-DSS, GDPR).
Cloud Migrations
Zero-downtime database migrations to AWS, Azure, GCP, or between cloud providers using CDC, logical replication, and dual-write strategies. Schema conversion and optimization included.
Performance Engineering
Continuous performance optimization: query tuning, index management, configuration optimization, and capacity planning. Proactive identification of bottlenecks before they impact users.

Platform Engineering

Automation & Self-Service

Modern platform capabilities for developer productivity and operational excellence.

Self-Service Portal

Developer self-service for database provisioning, user management, and configuration changes with guardrails and approval workflows.

GitOps Automation

Infrastructure as Code with Terraform, Ansible, and GitOps pipelines. All changes versioned, reviewed, and automatically applied.

SLO Dashboards

Real-time SLO tracking with error budget consumption, trend analysis, and reliability insights. Transparent reporting for all stakeholders.

Incident Response

24/7 on-call coverage with defined severity levels, runbooks, and escalation paths. Blameless post-incident reviews for continuous improvement.

Multi-Database Expertise

Databases We Manage

Comprehensive managed services across all major database platforms with deep expertise.

MySQL Managed Database Service
MySQL
Fully managed MySQL with InnoDB Cluster, Group Replication, ProxySQL, and Orchestrator HA
PostgreSQL Managed Database Service
PostgreSQL
Enterprise PostgreSQL with Patroni HA, streaming replication, pgBouncer, and Citus scaling
MongoDB Managed Database Service
MongoDB
Complete MongoDB operations with replica sets, sharding, and Atlas hybrid integration
Redis Managed Database Service
Redis
High-performance Redis with Sentinel HA, Cluster mode, and memory optimization
Cassandra Managed Database Service
Cassandra
Distributed Cassandra management with multi-DC replication and repair automation
MariaDB Managed Database Service
MariaDB
MariaDB managed services with Galera Cluster and MaxScale for enterprise deployments
TiDB Managed Database Service
TiDB
Distributed SQL database management with horizontal scaling and MySQL compatibility
ClickHouse Managed Database Service
ClickHouse
Real-time analytics database management with cluster setup and query optimization

Flexible Options

Service Tiers

Choose the service level that matches your reliability requirements and growth plans.

Growth
99.9% SLA
SRE-managed databases for growing businesses
  • 24/7 monitoring with SLO tracking
  • Daily automated backups with validation
  • Primary-replica high availability
  • Weekly performance reviews
  • Email & Slack support
  • Security patches within 72hrs
  • 99.9% availability SLO
Business
99.95% SLA
Advanced SRE for production-critical databases
  • Everything in Growth
  • Hourly backup options with PITR
  • Multi-region replication
  • Continuous performance optimization
  • Priority phone & video support
  • Dedicated SRE team
  • Compliance support (SOC 2, HIPAA)
  • 99.95% availability SLO
Enterprise
99.99% SLA
Mission-critical operations with premium SLAs
  • Everything in Business
  • Continuous backup with instant PITR
  • Geographic redundancy & DR
  • 24/7 dedicated support with <5min response
  • Custom SLO agreements
  • Monthly DR testing
  • Quarterly security audits
  • Architecture consulting
  • 99.99% availability SLO

Seamless Transition

Migration Process

Our proven 6-step methodology ensures zero-downtime migrations to managed services.

1

Discovery

Comprehensive assessment of current infrastructure, dependencies, performance baselines, and business requirements.

2

Architecture

Design target architecture with HA, observability, and automation. Define SLOs aligned with business needs.

3

Preparation

Environment setup, monitoring deployment, backup configuration, and initial data synchronization.

4

Migration

Zero-downtime migration using CDC, logical replication, or dual-write. Continuous validation during transfer.

5

Validation

Data integrity verification, performance benchmarking, application testing, and SLO confirmation.

6

Operations

Handoff to ongoing managed services with documentation, runbooks, and continuous optimization.

FAQ

Frequently Asked Questions

Common questions about our managed database services.

Let Experts Manage Your Databases

Focus on building your applications while our SRE team engineers database reliability with guaranteed SLOs and 24/7 expert support.

24/7 Support Available |contact@jusdb.com |Global Coverage